SBTech is an industry leading provider of turnkey online gaming solutions and powers the most successful gaming operators around the globe. SBTech currently employs over 600 professional and experienced individuals- with the number rising daily. Here at SBTech, we allow you to create your own career. Opportunities are only limited by your ability, motivation and imagination- we simply believe in hiring the best people and providing them with the best tools.
• Handling customers’ accounts, solving account problems and providing information via emails, telephone and on-line chat;
• Proactive communication with customers to increase customer retention and value.
• Excellent English – verbal and written.
• Excellent German - verbal and written.
• Sports knowledge is a MUST
• Previous working experience as a customer support representative is considered a big advantage.
• Great communication skills, flexible and reliable
• Ability to work on shifts (including nights and weekends)
• Any other language is an advantage
• Good computer skills